Frequently Asked Questions
Everything you need to know about your Apollo Neuro shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, Apollo Neuro is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified manufacturing processes across our entire collection.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.